At RANWA ENTERPRISES PRIVATE LIMITED, we strive to provide our customers with high-quality accessories and electronics. If you are not completely satisfied with your purchase, we are here to help.

Refund Policy

  1. Eligibility for Refunds
    • To be eligible for a refund, you must return the item within 30 days of purchase.
    • The item must be in its original condition, unused, and in the original packaging.
    • A receipt or proof of purchase is required.
  2. Non-Refundable Items
    • Gift cards
    • Downloadable software products
    • Items purchased on sale
  3. Processing Refunds
    • Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
    • If approved, your refund will be processed, and a credit will be applied to your original method of payment within 7-10 business days.
  4. Late or Missing Refunds
    • If you haven’t received a refund yet, first check your bank account again.
    • Contact your credit card company; it may take some time before your refund is officially posted.
    • If you’ve done all of this and still have not received your refund, please contact us at deank0186@gmail.com.

Returns Policy

  1. Return Eligibility
    • You have 30 calendar days to return an item from the date you received it.
    • The item must be unused and in the same condition that you received it.
    • The item must be in the original packaging.
    • You need to have the receipt or proof of purchase.
  2. Return Process
    • To initiate a return, please contact us at deank0186@gmail.com or call us at 7880845941. Provide your order number, details of the product you wish to return, and the reason for the return.
    • Our customer service team will guide you through the return process and provide you with a return address.
  3. Shipping Costs for Returns
    • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
    • If you receive a refund, the cost of return shipping will be deducted from your refund.

Exchanges

  1. Defective or Damaged Items
    • If you receive a defective or damaged item, please contact us within 7 days of receiving the product. Provide details and, if possible, pictures of the defective or damaged item.
    • We will arrange for a replacement of the defective or damaged item.
  2. Exchange Process
    • For exchanges, follow the same process as returns. Contact us at deank0186@gmail.com or 7880845941 to initiate the exchange.

Contact Us

If you have any questions about our Refund and Returns Policy, please contact us:

  • Email: deank0186@gmail.com
  • Phone: 7880845941
  • Address: KHATA NO 244, 250 Road/Street: GARAUL I KHURD NEAR MDS PUBLIC SCHOOL, Garoli, Gurugram, Haryana, 122001

We appreciate your business and aim to ensure your satisfaction with our products and services. Thank you for shopping with RANWA ENTERPRISES PRIVATE LIMITED.